huuzy.faq
frequently asked questions about huuzy
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huuzy.faq
General questions- Can I run advertisements on my free hosting?
You may run third party advertising, referral and affiliate code on your sites provided you do not violate the TOS of either your hosting provider nor your advertising service such as AdBrite or Text-Link-Ad.
- Can I have more than one free hosting account?
We invite all of our users to have as many accounts as they need provided they utilize different e-mail addresses in the creation process and do not abuse this privilege.
Users found to be abusing this privilege such as registering multiple accounts for spam purposes risk having all of their websites disabled and their accounts banned without warning.
Users found to be abusing this privilege such as registering multiple accounts for spam purposes risk having all of their websites disabled and their accounts banned without warning.
- I never received my account details by e-mail!
When you create your free hosting account, an e-mail is immediately sent to the e-mail address provided during account creation though occasionally this e-mail may be delayed up to 10 minutes, dropped by your e-mail provider, marked as spam or junk mail or otherwise not received.
This is why when you sign up, we present you all of the information related to your free hosting account as well as sending the hosting details e-mail as well as the capability to download a backup PDF of the information.
If you did not receive your e-mail and you did not make a backup of your settings when they were presented to you during the account creation process, you may contact support via your free hosting provider's website.
Reasons for not receiving e-mail:
This is why when you sign up, we present you all of the information related to your free hosting account as well as sending the hosting details e-mail as well as the capability to download a backup PDF of the information.
If you did not receive your e-mail and you did not make a backup of your settings when they were presented to you during the account creation process, you may contact support via your free hosting provider's website.
Reasons for not receiving e-mail:
- You made a mistake in your input in the signup process
- The e-mail was sent but marked spam or junk by your provider
- Your provider refused delivery (common with Hotmail and other free webmail services)
- Disregard the e-mail as you have received your details directly from the signup process
- Signup for a new free hosting account using a different e-mail address
- Contact our support team to request assistance
- Can I change my free hosting username?
Unfortunately you cannot change the username assigned to your free hosting account but, should you really, really want or need to change your FTP login name, POP3 login name and website login name, you can create a new account.
Please note that by doing so, you will not be able to use your existing sub-domain and you will need to recreate your entire site under the new account including importing any databases, modifying any script configuration files and more to successfully change your account.
Please note that by doing so, you will not be able to use your existing sub-domain and you will need to recreate your entire site under the new account including importing any databases, modifying any script configuration files and more to successfully change your account.
- Do you put annoying pop ups on our sites?
Unlike others, Huuzy does not put popup adverts on your website. Free hosting websites are supported by small, unobtrusive text links instead.
FTP and File Management
- Can I manage my files via FTP client?
Yes, by all means you may use an FTP client of your choice such as FileZilla, WS_FTP or any other FTP client which supports the FTP protocol.
Use of an FTP client is both preferred by many and encouraged as it is much faster, allows you to queue uploads/downloads and makes file management much easier.
Use of an FTP client is both preferred by many and encouraged as it is much faster, allows you to queue uploads/downloads and makes file management much easier.
- How do I change file/folder permissions?
Occasionally you may need to set permissions on directories and/or files in order for your site to work properly such as for scripts.
Via File Manager:
Via FTP Client:
Please refer to your specific FTP client's documentation to find out exactly how to perform permissions changes via that client, the above is just a generalized how-to and may not be the same for every client.
Via File Manager:
- Login to your website control panel
- Click on File Manager
- Find the files/folders you need to change permissions on
- Check the checkbox next to those files and/or folders
- Click the CHMOD button
- Check the checkboxes next to the permissions you need, if applicable also check the box next to apply to sub-directories and/or files within the directory
- Click on the green checkmark icon to apply the change
Via FTP Client:
- Login to your FTP account
- Navigate to the files/folders you need to change permissions on
- Right-click and choose CHMOD or File Attributes (depends on your client) on the files/directories
- Click OK or Apply Permissions
Please refer to your specific FTP client's documentation to find out exactly how to perform permissions changes via that client, the above is just a generalized how-to and may not be the same for every client.
- Can I use Microsoft FrontPage with my free hosting?
Unfortunately we do not support Microsoft FrontPage Extensions on the free hosting service at this point in time, however you can configure Microsoft FrontPage to publish via your FTP account.
You can also configure Nvu, Dreamweaver and other similar WYSIWYG editors to publish content in the same manner via FTP.
For more information on publishing via FTP, please see your specific program's help documentation.
For those who need FrontPage Extensions, we do offer support of Microsoft FrontPage Extensions on our premium hosting services.
You can also configure Nvu, Dreamweaver and other similar WYSIWYG editors to publish content in the same manner via FTP.
For more information on publishing via FTP, please see your specific program's help documentation.
For those who need FrontPage Extensions, we do offer support of Microsoft FrontPage Extensions on our premium hosting services.
- Where do I upload my files?
Single Sub-domain Instructions:
When you connect to your site via either FTP or File Manager, you will see a folder called HTDOCS, this is where you should upload all of your files.
Multiple Domains/Sub-domain Instructions:
When you create a sub-domain or add an Add-on Domain via your website control panel, a new folder is created in the root of your FTP and File Manager account with the name of the domain/sub-domain. Within that folder is a new HTDOCS folder which is where you should upload content intended for that domain/sub-domain.
When you connect to your site via either FTP or File Manager, you will see a folder called HTDOCS, this is where you should upload all of your files.
Multiple Domains/Sub-domain Instructions:
When you create a sub-domain or add an Add-on Domain via your website control panel, a new folder is created in the root of your FTP and File Manager account with the name of the domain/sub-domain. Within that folder is a new HTDOCS folder which is where you should upload content intended for that domain/sub-domain.
- How do I connect to my FTP account?
To connect to your website FTP account via a third party software client, use the following format in putting in your details into the client.
FTP Username: huuzy_123456
FTP Password: yourpassword
FTP Server: ftp.huuzy.com
FTP Port: 21
Popular choices of FTP clients include...
FTP Username: huuzy_123456
FTP Password: yourpassword
FTP Server: ftp.huuzy.com
FTP Port: 21
Popular choices of FTP clients include...
- FileZilla for Windows, Linux and Mac OS
- CoreFTP for Windows
- Cyberduck for Mac OS
- WinSCP for Windows
Server and PHP Related
- Is PHP Sendmail support enabled?
While PHP Sendmail support is enabled on the Huuzy free hosting service, we have had to implement multiple levels of filtering to ensure messages sent via our services are not spamming or otherwise abusing this privilege.
It can take anywhere from a few minutes to fifteen minutes or more for your outgoing e-mail to be processed in the queue and sent out to the intended mail recipients.
However we do not make any guarantees as to the sending of e-mail which may be caught and deleted by our outgoing filters nor the receipt of the message by the intended recipients due to their filters or e-mail provider spam practices.
Please note that any account engaged in bulk/mass mailing campaigns risk having their free hosting account suspended and access terminated.
If the free mail() functions are not working well for you, you should consider using a remote SMTP server. Free Gmail accounts have access to Google's SMTP servers, and your scripts *should* be able to connect / use these :
You will need a free Gmail account, and enable SMTP/POP.
More information: http://mail.google.com/support/bin/answer.py?answer=13273
Then, in your script set something similar to the below:
It can take anywhere from a few minutes to fifteen minutes or more for your outgoing e-mail to be processed in the queue and sent out to the intended mail recipients.
However we do not make any guarantees as to the sending of e-mail which may be caught and deleted by our outgoing filters nor the receipt of the message by the intended recipients due to their filters or e-mail provider spam practices.
Please note that any account engaged in bulk/mass mailing campaigns risk having their free hosting account suspended and access terminated.
If the free mail() functions are not working well for you, you should consider using a remote SMTP server. Free Gmail accounts have access to Google's SMTP servers, and your scripts *should* be able to connect / use these :
You will need a free Gmail account, and enable SMTP/POP.
More information: http://mail.google.com/support/bin/answer.py?answer=13273
Then, in your script set something similar to the below:
- Use SMTP server for email: Yes
- SMTP server address : ssl://smtp.gmail.com
- SMTP server port: 465
- Authentication method for SMTP: PLAIN
- SMTP username: [your Google or GoogleApps/Gmail email address (e.g. you@gmail.com or you@yourdomain.tld)]
- SMTP password: [your Google password]
- How do I edit my PHP.ini?
Occasionally you may find that you need to modify the PHP environment such as increase the memory limit or otherwise modify your PHP environment.
You can do so via .htaccess directives such as...
php_value memory_limit 32M to set the memory limit to 32MB
php_flag register_globals on to turn on register globals required for some scripts
php_value display_errors on to display PHP errors for troubleshooting
php_value max_execution_time 60 to increase execution time for scripts to 60 seconds
We are working on an easier way to make these modifications via your website control panel by means of a PHP Flags Manager module which may take awhile to implement but keep on the look out.
You can do so via .htaccess directives such as...
php_value memory_limit 32M to set the memory limit to 32MB
php_flag register_globals on to turn on register globals required for some scripts
php_value display_errors on to display PHP errors for troubleshooting
php_value max_execution_time 60 to increase execution time for scripts to 60 seconds
We are working on an easier way to make these modifications via your website control panel by means of a PHP Flags Manager module which may take awhile to implement but keep on the look out.
- Is ... supported on free hosting?
ionCube:
Yes, ionCube is fully supported on our free hosting services.
Zend Optimizer:
Yes, Zend Optimizer is fully supported on our free hosting services.
GD:
Yes, GD support is fully supported on our free hosting services.
Yes, ionCube is fully supported on our free hosting services.
Zend Optimizer:
Yes, Zend Optimizer is fully supported on our free hosting services.
GD:
Yes, GD support is fully supported on our free hosting services.
- What restrictions are in place for PHP and Servers?
Below is a rough list of functions disabled and enabled on our free hosting services, many were only disabled after abuse was found to be an issue and we are constantly working on relaxing and/or enabling disabled functionality.
E-mail Related:
SMTP Support: DISABLED
IMAP Support: DISABLED
.htaccess Related:
There are no restrictions on .htaccess directives
PHP Specific:
PHP Sendmail: ENABLED
PHP Safemode: OFF
Remote Connections: ENABLED
fopen wrappers/curl: ENABLED
E-mail Related:
SMTP Support: DISABLED
IMAP Support: DISABLED
.htaccess Related:
There are no restrictions on .htaccess directives
PHP Specific:
PHP Sendmail: ENABLED
PHP Safemode: OFF
Remote Connections: ENABLED
fopen wrappers/curl: ENABLED
- Do you support PHP and if so, what version of PHP?
Yes, our services feature PHP support and in fact are using the latest stable version 5.2.6, however, we have disabled some functions due to abuse and security issues.
- Do you support custom .htaccess files?
Yes, our free hosting services support custom .htaccess files!
Please note that if you do not have your .htaccess permissions set to CHMOD 644, your site may not load properly for you or your visitors.
Please note that if you do not have your .htaccess permissions set to CHMOD 644, your site may not load properly for you or your visitors.
MySQL and Databases
- How do I import a MySQL database backup?
Sometimes you may find it necessary to restore your site from a backup such as after a script upgrade which breaks your site and cannot be fixed quickly.
You can do so via phpMyAdmin:
Tip:
It is best to compress your .sql file to reduce both time and bandwidth, our servers will automatically uncompress the archive after it has been uploaded and import the data
You can do so via phpMyAdmin:
- Login to your website control panel
- Click on phpMyAdmin
- Click on Connect to this database next to the database you wish to import your backup into
- Click on the Import tab
- Click on the Choose button to find the file on your computer
- Click on Go
Tip:
It is best to compress your .sql file to reduce both time and bandwidth, our servers will automatically uncompress the archive after it has been uploaded and import the data
- Why can't I use my software client to manage my databases?
Due to previous abuse issues on our free hosting services not to mention security implications of permitting remote MySQL connections to the servers we do not allow remote connections to the database servers.
This restriction affects all third-party client software such as Navicat, MySQL Administrator and more however should you absolutely require remote connectivity to your databases, we invite you to look into our premium hosting solutions which do not have this restriction.
This restriction affects all third-party client software such as Navicat, MySQL Administrator and more however should you absolutely require remote connectivity to your databases, we invite you to look into our premium hosting solutions which do not have this restriction.
- What is my MySQL Hostname?
While on many services your MySQL hostname or servername would be localhost, on our free hosting services your MySQL server where your databases reside is part of its own dedicated hosting cluster.
To find out what your MySQL Hostname is, simply login to your website control panel and look on the left side of the screen for the following line:
MySQL host name: sql###.huuzy.com
That server listed there is your MySQL hostname/servername and is what is used in placed of localhost in many script installation routines.
To find out what your MySQL Hostname is, simply login to your website control panel and look on the left side of the screen for the following line:
MySQL host name: sql###.huuzy.com
That server listed there is your MySQL hostname/servername and is what is used in placed of localhost in many script installation routines.
- How do I access phpMyAdmin to manage my databases?
Sometimes you may find that you need to manipulate your databases directly such as edit your tables, create a backup, restore a backup, and more.
In order to do this you can utilize phpMyAdmin which is provided with your website control panel and enables you to easily perform database maintenance and functions.
To access phpMyAdmin:
In order to do this you can utilize phpMyAdmin which is provided with your website control panel and enables you to easily perform database maintenance and functions.
To access phpMyAdmin:
- Login to your website control panel
- Click on phpMyAdmin
- Click on Connect to this database next to the database you wish to manage
- How many databases can I have?
The maximum number of databases your free hosting account provides is listed on the left side of your website control panel under General Information.
For example: MySQL Databases 1 / 10
Which means you are using 1 database out of 10 possible databases.
Don't confuse this as meaning you can only install 10 scripts which use MySQL, by all means you can install many, many scripts into a single database, even two installations of the same script such as phpBB.
All you need to do is just give each script it's own table prefix during installation like...
forum1_ for the first installation of phpBB using the same database
forum2_ for the second installation of phpBB using the same database
For example: MySQL Databases 1 / 10
Which means you are using 1 database out of 10 possible databases.
Don't confuse this as meaning you can only install 10 scripts which use MySQL, by all means you can install many, many scripts into a single database, even two installations of the same script such as phpBB.
All you need to do is just give each script it's own table prefix during installation like...
forum1_ for the first installation of phpBB using the same database
forum2_ for the second installation of phpBB using the same database
- How do I create a new database?
To create a new MySQL database on your free hosting service follow the below procedure...
- Login to your website control panel
- Click on MySQL Databases
- Below 'Make a new database:' type a name for the database
- Click on Create Database Once you click on Create Database you should see a new database appear on the left in the form of huuzy_123456_yourdatabase
- Use descriptive database names, for instance if you use one database to power your website content you may want to call it main_ or backend_ or something to denote its role in your website.
- If you have multiple sections of your site such as a backend database for the site itself, a blog and a forum community, it is best to have separate databases for each major function of your site rather than one all encompassing database for easier backups, maintenance and more.
That is your new database name, remember to include the full database name when installing and/or using it in scripts otherwise you will have issues and be unable to utilize your database.
Tips:
- What are my MySQL settings for scripts and the like?
When you install a script such as forums, blogs, or otherwise which rely on having access to a MySQL database you'll need some information to provide.
More likely than not it will ask for the following:
Optional Information:
More likely than not it will ask for the following:
- MySQL Server/Host Name: sqlXXX.huuzy.com (found on the left side of your website control panel)
- MySQL Username/Account: huuzy_123456
- MySQL Password: yourpassword
- MySQL Database: huuzy_123456_yourdatabase (created via your website control panel)
Optional Information:
- Some scripts ask you for a table prefix for the MySQL database tables it will be creating, you can do one of two things if it does which are, leave it at default and proceed with installation or, change it to something descriptive for the tables such as forums_, blog_, support_, pics_ or similar.
-
On another note, some scripts may ask you for the MySQL port number, if it does it usually populates the field with the correct port number but if not...
MySQL Port: 3306
- Is MySQL supported and what version?
Yes, all of our free hosting services include access to MySQL version 5.0.51 which enables you to run a dynamic site complete with forums, blogs and so much more.
Domains and DNS
- What are the IP addresses for my nameservers?
Unfortunately due to changes that may happen with our nameservers we do not recommend nor provide the IP addresses of those servers.
However, we do understand that some domain registrars require the IP address as well as the nameserver name which in that case you will need to run the ping command via your computer console to find out what the IP is for that name server.
Example:
ping ns1.huuzy.com
Reply from ns1.huuzy.com (255.255.255.255)
For Windows XP or before:
For Windows Vista:
For Mac OS X / Linux:
However, we do understand that some domain registrars require the IP address as well as the nameserver name which in that case you will need to run the ping command via your computer console to find out what the IP is for that name server.
Example:
ping ns1.huuzy.com
Reply from ns1.huuzy.com (255.255.255.255)
For Windows XP or before:
- Click Start
- Click Run
- Type command or cmd and press Enter
- Type ping -n 1 ns#.huuzy.com
- Note the IP in the response
For Windows Vista:
- Click on the Windows Orb
- Type cmd into the search/run box
- Type ping -n 1 ns#.huuzy.com
- Note the IP in the response
For Mac OS X / Linux:
- Open a console window
- Type ping -c 1 ns#.huuzy.com
- Note the IP in the response
- How do I add my own domain name to my account?
By all means you're more than welcome to add your own domain such as those registered via GoDaddy, Name.com or other domain registrars.
The key thing that you must decide before adding your own domain name is, do you want it to point to an existing site on your account or, do you want it to be its own separate website complete with its own HTDOCS folder?
Separate Website:
If your domain records have been updated by your registrar you will see a new folder under your FTP and File Manager with your domain name and inside of that folder, the HTDOCS folder for your site content to be published on that domain name.
Parked Domain:
The key thing that you must decide before adding your own domain name is, do you want it to point to an existing site on your account or, do you want it to be its own separate website complete with its own HTDOCS folder?
Separate Website:
- Login to your website control panel
- Click on Addon Domains
- Take note of the two nameservers you need to use at the bottom of the page (ns1.huuzy.com and ns2.huuzy.com)
- Login to your domain registrar's control panel
- Delete any existing nameservers on the domain you wish to use and put in the two nameservers from your website control panel
- Save the changes to your domain
- Go back to your website control panel under Addon Domains
- Enter your domain name (without www.) into the box
- Click on Create Domain
If your domain records have been updated by your registrar you will see a new folder under your FTP and File Manager with your domain name and inside of that folder, the HTDOCS folder for your site content to be published on that domain name.
Parked Domain:
- Login to your website control panel
- Click on Parked Domains
- Take note of the two nameservers listed at the bottom of the page (ns1.huuzy.com and ns2.huuzy.com)
- Login to your registrar's control panel
- Delete any existing nameservers on the domain you wish to use and put in the two from your website control panel
- Save the changes to your domain
- Go back to your website control panel
- Click on Parked Domains
- Enter your domain (without www.) into the box
- Choose where you want the domain to point via the dropdown box
- Click on Add Parked Domain
If your domain registrar's records have been updated you will now be able to type your domain into your browser and be directed to the location you parked the domain on.
Note: Domain changes can take anywhere from 24~72 hours to propagate throughout the Internet DNS infrastructure.
- Can I add an extra sub-domain to my website?
Yes, of course you can have more than one sub-domain on your account, it's one of the best ways to run multiple websites from the same account.
To add a new sub-domain:
Once you create a new sub-domain, you will see a new folder appear in your FTP and File Manager with the new sub-domain name such as me.2kool4u.net, any contents intended for this new sub-domain must be uploaded into the HTDOCS file within that sub-domain folder.
To add a new sub-domain:
- Login to your website control panel
- Click on Sub domains
- Enter a new sub-domain into the box (without www.)
- From the dropdown menu, choose the domain you want after your sub-domain
- Click on Create Domain
Once you create a new sub-domain, you will see a new folder appear in your FTP and File Manager with the new sub-domain name such as me.2kool4u.net, any contents intended for this new sub-domain must be uploaded into the HTDOCS file within that sub-domain folder.
- Can I use www before my domain/sub-domain?
Yes, using www works both for domains and sub-domains and you can choose which you'd like to use in your links and more.
For instance...
www.you.huuzy.com & you.huuzy.com will both load the same site you.huuzy.com
- or-
www.yourdomain.com & yourdomain.com will both load the same site yourdomain.com
However, we recommond both for simplicity and for good SEO that you only use either yourdomain.com or you.huuzy.com in your links and drop the www altogether which also results in increased speed for your site.
For instance...
www.you.huuzy.com & you.huuzy.com will both load the same site you.huuzy.com
- or-
www.yourdomain.com & yourdomain.com will both load the same site yourdomain.com
However, we recommond both for simplicity and for good SEO that you only use either yourdomain.com or you.huuzy.com in your links and drop the www altogether which also results in increased speed for your site.
VistaPanel
- Where can I find tutorials about your VistaPanel?
We have bundled some tutorials how you work with our control panel here.
You have a question that is not answered here? Contact us!


